For ICBC Claims

Please call: 1-883-769-2886 24 hours a day, 7 days a week.

For Private AutoCover Direct

Please call: 1-800-661-4404

For Emergency Road Services

In the Greater Victoria area please call: 250-475-3211 24 hours a day, 7 days a week (Totem Towing). Or call a towing company of your choice and submit receipts for repayment.

For Emergency Travel

If you know the name of your Insurer, you may file your claim directly by calling the corresponding number below and talking directly with a Claims Adjuster, 24 hours a day, 7 days a week.

If you do not know the name of your insurer, please call us at Harbord Insurance during our regular office hours at 250-388-5533, or reach us toll-free at 1-866-203-8839.  If you need to file a claim after hours and do not know the name of your insurer, please call Coast Claims at 250-386-3111, or their toll-free line at 1-866-691-3111.

For Emergency Home, Marine

If you know the name of your Insurer, you may file your claim directly by calling the corresponding number below and talking directly with a Claims Adjuster, 24 hours, 7 days a week.

If you do not know the name of your insurer, please call us at Harbord Insurance during our regular office hours at 250-388-5533, or reach us toll-free at 1-866-203-8839.  If you need to file a claim after hours and do not know the name of your insurer, please call Coast Claims at 250-386-3111, or their toll-free line at 1-866-691-3111.