How to Make a Claim

For ICBC Claims

Please call: 1-883-769-2886

24 hours a day, 7 days a week.

For Private AutoCover Direct

Please call: 1-800-661-4404

For Emergency Road Services

Greater Victoria, please call:

250-475-3211 (Totem Towing)

Alternatively, call a towing company of your choice and submit receipts for repayment.

For Emergency Travel

If you know the name of your Insurer, you may file your claim directly by calling the corresponding number below and speaking directly with a Claims Adjuster, 24 hours a day, 7 days a week.

  • Allianz: +1-800-321-9998
  • TuGo: +1-800-663-0399
  • TravelWell: +1-866-464-2424
  • Pacific Blue Cross: +1-877-722-2583

If you need to know the name of your Insurer, please call us at Harbord Insurance during our regular office hours at 250-388-5533, or reach us toll-free at 1-866-203-8839. If you need to file a claim after hours and do not know the name of your Insurer, please call Coast Claims at 250-386-3111 or their toll-free line at 1-866-691-3111.

For Emergency Home & Marine

If you know the name of your Insurer, you may file your claim directly by calling the corresponding number below and talking directly with a Claims Adjuster, 24 hours, 7 days a week.

  • Aviva: 1-866-692-8482
  • Family: 1-800-661-4404
  • Guardian Risk: 1-844-531-1841 (choose option #3)
  • Intact: 1-866-464-2424
  • Lloyd’s: 1-800-658-8668
  • Travelers: 1-800-661-5522
  • Wawanesa: 1-844-929-2637

If you need to know the name of your Insurer, please call us at Harbord Insurance during our regular office hours at 250-388-5533, or reach us toll-free at 1-866-203-8839. If you need to file a claim after hours and do not know the name of your Insurer, please call Coast Claims at 250-386-3111 or their toll-free line at 1-866-691-3111.

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Payments

For all Harbord payments (except ICBC).

For more information on ICBC renewals and payments.

How do I find my account number?

You can find your account number at the top of your statement or invoice.