ICBC Auto Insurance

I received great service from Maggi under difficult conditions. She answered all my questions and did an excellent job of explaining what steps I needed to take to complete the forms digitally.

We normally deal with another agency for our ICBC needs however, they never did get back to us. I read your notice at the Harbord Office in Sidney and called the number.  The automatic message directed me and within seconds, I was connected with the Sherri Paulsen who guided us through the online process to get our motorcycle insurance. It was completed within 10 minutes. Thank you Sherri for the pleasant service. We will be using your services from now on

These are difficult times we are all going through right now and I was concerned about renewing my car insurance as it was coming due.  With the help from Heather I was able to get it renewed without any difficulty.  I appreciate the help she gave me in doing this transaction.

I have to say that my wife and I have always been treated with great attentiveness and good nature throughout our many years—decades now I believe. I truthfully have observed that your staff have always been at the minimum, in good humor but often, we’ve had very humorous and mutually rewarding discussions. I can’t recall ever having a pushy or rushed session with any of your agents. My phone conversation with Greg Ryan yesterday to renew my car insurance was no different. In fact, Ryan was particularly patient and clear with respect to my first time of renewing over the phone. We also had some great humorous exchanges.   So indeed, the demeanor and attentiveness of your staff is the main reason we have always stayed with your company.

Considering the craziness that we are currently experience I have to say this was a very good, easy experience. Thank you for renewing my insurance without stress.

The recent transactions we had with Ashley Kerr were exceptional. She was able to handle the transactions in a friendly and knowledgeable manner. Keep up the great work.

Service was excellent. Heather was amazing. Pleasant and professional. Made it easy.