Harbord can process most ICBC transactions by phone and email. Call us, and one of our friendly brokers will walk you through the transaction.
There’s no need for a time-consuming office visit! If you prefer email, complete this form, and one of our friendly brokers will call you to finish the process of your ICBC renewal.
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You will need:
During this time, you must consent to receive personal information, insurance forms, and, if applicable, banking information by email. This consent will work in lieu of a standard signature.
Most transactions can be completed by phone, but you will need to visit one of our offices to complete the following transactions:
Please see our walk-in service hours for the current hours of operation.
We can accommodate changes over the phone if your vehicle under joint names. However, both parties must be present on the call to consent to receive documents electronically – even if no changes are made on the renewal.
Please Note: If the vehicle is in joint names, and you are lowering your coverage, moving from ICBC to Private Auto, or removing a driver – both parties must be present in office.
We cannot process cancellations over the phone and will require all the same information as needed to renew. You may also be required to bring your license plates and the non-registration portion of your insurance documents.
As of May 1st, 2022, B.C. vehicles no longer require decals.
If you are completing one of the few transactions that require a visit to the office, our three locations are now open for walk-ins from 8:30am – 5:30pm Monday through Friday and 9:00am – 5:00pm on Saturday. Our Fairfield office is also open Sundays from 9:00am – 5pm. We greatly value your business!
We have lots of fun creating promotions, and just want to share the joy! Click on any of the icons below to peruse our collection of ongoing advertising campaigns.
You can find your account number at the top of your statement or invoice.