Brian S.

In reply we would like to let you know that Charles was super. We handed him a situation that I do not think he had seen before and he made a great job of sorting it out. Thanks again to him.

Diane H.

In response to your great customer service email, I would like you to know that Tony Cook provided top notch service. He answered all of my questions expertly and efficiently and was really nice to boot! He made the whole process very easy. I would rate him at 5 stars for knowledge and great Customer Service.

Of course, being able to renew my insurance over the phone is amazing as well. I am handicapped and really appreciate this service.

I sent you emails the last few years, after renewing my insurance, to tell you how great your staff are. I don’t do this too often but it seems all of your employees are very well trained, provide excellent customer service and have a lot of expertise. This is refreshing in a time where there is high staff turnover in so many businesses and employees don’t seem to know what they’re doing. Thank you for this.

Sandy S.

Just wanted to let you know that I was in  to renew my car insurance.  Was greeted by a very nice young man, who processed me quickly and competently.

He was pleasant and helpful.  Sorry I didn’t get his name, but that was my fault.

I always think that people are quick to send you complaints in this time of keyboard warriors, but never take the time to complement workers.

Please give him my compliments and this is why I always come back to Harbord for all my insurance needs.

Jenica W.

Charlene Rheinholdt was excellent.. very patient, thorough and caring.

She deserves a medal.

congratulations on your wonderful staff,