House Insurance

I just had my insurance renewed Misty. I just wanted to say thank you! We did it over the phone and through email and it took about 10 minutes. Misty was very courteous, very professional and a pleasure to work with. Considering all the things that are going on these days and everybody's work loads- she was very pleasant. I was really happy to have gotten her as my agent and just wanted to pass along kudos to her. Thanks very much. We'll continue to do business with you.

Just wanted to let you know how helpful Karyn Watson was yesterday. I made several requests of her and her response was always sunny and cheerful. You have a great representative in your Sidney office and definitely a valuable asset for Harbord Insurance.

2. Thank you again for unbelievable service . Charlene is such an amazing person to work with. Im always pleased with the above and beyond service from her. Thank you I wish more companies had employees like her!

I'm writing to share an experience that I recently had with Greg Ryan at the Sidney branch. It was exactly a week ago Friday that we learned that Westland Insurance, our primary insurance provider, could not insure on Sidney Island, after being assured they would be able to do it. We found out last Friday afternoon at 345pm with our closing scheduled this past Tuesday. I called Greg and asked to come into the office. He was able to make time for me. He made it clear that it would be nearly impossible to bind a policy in the timeframe I needed but equally, he made clear that he would do everything he could to make it possible. Also, the other two people (I'm sorry I didn't get their names, both women, one at a desk right near the front and the other on the right rear wall) were just as helpful .In a world of passing the buck, and computers becoming making everything less human, I left the office with a distinct impression that tucked away in the cluster of buildings in this office, took pride in their work and cared genuinely about delivering results. But that's just the beginning: Greg came in on his day off to ensure that on the Saturday, we could collect everything that would make getting the policy underwritten possible on our timeline. By Monday morning, before 11am he had the policy quoted and binded that afternoon. A true miracle worker. As a result, we were able to close on time and become a loyal Harbord Insurance customer for life. We will be moving our other homes over to the office and choosing Harbord for all of our insurance needs as well as making enthusiastic referrals to everyone on Sidney Island looking for insurance (we've already made a few). We wanted to share this positive experience with you as well. -Tom & Jessie