Fairfield Location

I have dealt with Harbord for year and I keep coming back because I love the service I get from Kimberley B, she is friendly , fast and knows her stuff. I could go somewhere closer to home but don't because of the service I get from Kinberley B, keep up the great work. Thanks. A

Since moving to Victoria 4 years ago I have dealt with Kimberly at Harbord for my home insurance. We live in a duplex (which requires separate coverage in addition to our contents policy) and do a combination of short-term and long-term rentals in our home. I am particular about being appropriately covered and understanding exactly what insurance products and services I am buying. Each year I review my policy and write a list of questions for Kimberly. She is an outstanding professional who can take the complex and nuanced concepts of the insurance world and explain them in clear and understandable terms. This requires at deep understanding of the product and the artistic skill of distilling the salient points out for my consumption. Going forward I will be referring my clients to her. Thanks Kimberly!

I've been dealing with Kimberley at Harbourd Insurance for 5 years and I am so appreciative of the excellent service i receive every time. I'm a last minute/hate paperwork kind of person and every time a renewal comes up, I contact Kimberley at the last minute and she is welcoming and gets the job done in a professional and more than timely manner. Highly recommend.

The ladies were all very pleasant and knowledgable. I was in and out in no time at all with no problems. ??

I had to opportunity to meet Nicole during my last auto renewal. Im very appreciative of professionalism, and try to take the time to acknowledge it when encountered.I travel over an hour from my rural community to use Harbord.Thank you for the friendly, efficient and hassle free transaction. See you next year.

We've been with Harbourd Insurance for 15 years or so and are very happy with their service. Hours are excellent and the friendly staff have always been helpful answering questions and helping us find ways to save.

This was my first time insuring my vehicle, registering it in BC, and transferring it from Alberta. Kimberley, at the Fairfield location, was extremely patient with me and accommodating while we sorted out all the paperwork. She walked me through the different options for auto insurance and provided me with quotes for each. Overall I had a great experience! Would recommend.

Amazing hours have saved me multiple times now. Always friendly staff, never a long wait. My go-to hidden vehicle insurance spot 🙂

We just moved here from Ontario and Sherri was such a pleasure to work with. She made the transition easier. Squeezed us in for a same day appointment. And also had information ready for us on where to send our old license plates. Very happy with the service, will recommend them!

I walked in to renew my car insurance. I didn't wait even a minute. A very pleasant girl invited me to her desk right away. Communication was the most pleasant I've ever had during renewing my car insurance. The lady was very polite and professional, she answered all my questions and shared the personal experience. I will definitely come back next year.