Victoria Insurance

We purchased a truck and needed to complete the sale transfer and get our ICBC Insurance. The staff at the Cloverdale location were fantastic! We attempted to get our Insurance at another place but they said we needed an appointment?! I called Harbord and they said we could come right away! 😊 They took us in upon arrival and within 20 minutes we had our paperwork and our new plates for our truck. Highly recommend this company!

I contacted Harbord about home insurance having received quite pricey quotes from my auto insurer. I dealt with Marianne and Juliet, who were both very knowledgeable, professional and responsive, providing me with a range of options and quotes. I was able to select the quote which best met my needs and budget, and we completed the policy within 24 hours of initial contact. I am very satisfied with Harbord's service.

Today I called in for some assistance with my car insurance and Corrie Dunseith was so helpful getting the job done quickly and efficiently. She delightful to deal with and made the experience quick and easy!

A great experience. I needed to transfer my late sister's car to her grandson, but without a valid will and a COVID delayed court it looked difficult. Ms. Misty Lussier did everything she could to help me with this potentially difficult transfer. She also gave me excellent advice to help this young man attain his first car from the grandmother he dearly loved. Insurance isn't just about risk and money. It's also about the people and their lives and help with life's difficulties. Harbord and Misty cleared away all the legal debris and enabled us to find closure for my sister's estate. Thank you, Misty.

Juliet Coates of Harbord Insurance provided me with professional, detailed and very helpful service for the past two years when renewing my home insurance policy. I would highly recommend her. Juliet goes above and beyond for her customers

Straightforward, friendly, and professional service. Have dealt with this organization numerous times and they are always consistent in handling my needs this way. I am happy to be a repeat customer!

Alyssa in your Cloverdale Office is absolutely the RIGHT PERSON in dealing with customers/clients -- especially elderly ones like me. She patiently and cheerfully walked me through the necessary steps in cancelling my auto insuance (my 2000 Acura 'died'), then taking care of all related matters. We had to send several e-mails back & forth for various reasons, and all was efficiently and non-stressfully handled with good grace. Congratulations in having such a Professional person on your staff. Alyssa's kind help was very much appreciated.

Went to change address on my car insurance and was a quick and painless visit, Sue Ann and staff were great and great covid precautions were in place too 🙂

I walked in and got service right away with Sue Ann. She was excellent at explaining the transfer of insurance. I cannot believe how much cheaper it was to go through this private company than the other ones I got quoted for. Highly recommend!

Five stars for Juliet Coates of HARDBORD INSURANCE for a great job getting us new (and cheaper) house insurance. She was quick and knowledgeable about our situation, managing to secure a good product with a good company. Many Thanks...Fred and Elsiena Pel