featured image 7th Apr


Harbord Insurance Fairfield Staff have always gone “Above and Beyond” to assist me with my Auto Plan options, especially with ICBC making changes constantly. The Staff are all very knowledgeable and patient with my many questions. I never have to wait more than a couple of minutes in their comfortable chairs for service as they always have sufficient staff on hand.
My only gripe with the company (Not the Staff) is with their Customer Service phone system. It is very annoying and seems behind the times. The sound quality is poor and the tone annoying. I’m sure they could do better.