I have been dealing with Harbord for years. Decades ago, a co-worker was robbed at knife-point (seriously) and had all his money taken. An employee at Harbord recognized the name from the news story and contacted the guy saying they had him covered. I thought that was going above and beyond “the call of duty”. I thought that was the kind of company I wanted to have my insurance with. I’ve always had good rates, the staff treated me well and had one claim that was handled quickly and professionally. What can I say? Why would I go elsewhere?