We just moved here from Ontario and Sherri was such a pleasure to work with. She made the transition easier. Squeezed us in for a same day appointment. And also had information ready for us on where to send our old license plates. Very happy with the service, will recommend them!
I walked in to renew my car insurance. I didn’t wait even a minute. A very pleasant girl invited me to her desk right away. Communication was the most pleasant I’ve ever had during renewing my car insurance. The lady was very polite and professional, she answered all my questions and shared the personal experience. I will definitely come back next year.
Sherri helped me. She was great! Found an insurance solution for my unique needs. Was friendly and knowledgeable. Would definitely see Sherri again and recommend her to anyone looking for insurance.
Tina was great today!
A simple car insurance renewal required some extra time with a private insurance quote and also running down a rate reduction question with ICBC.
Very good service with a smile 🙂
The Fairfield Harbord Insurance office has been providing both my car and home coverage for several years now. I continue to be impressed with the excellent insurance policies and reasonable prices. As a fabulous bonus, the Fairfield staff is professional, knowledgeable, and so considerate. This is truly appreciated. Thanks so much – you rock!
Casey was excellent in handling my automotive transition from AB to BC. He was knowledgeable and provided great recommendations. I was set up with brand new plates, auto coverage and tenant insurance in 30 minutes. I highly recommend for new residents of BC.
You are just terrific about communicating and are very ‘user-friendly.’ Everything from the gentle reminder notices through the mail and over the phone, plus the warm welcome to your office — no improvement needed, you were great. I’ve never enjoyed handing over $$$$s so much in a long time. You made it quite pleasant. You’ve hired some excellent staff, and I felt like I was the beneficiary of your choosing such personable people.
Margaret in Victoria BC
After a recent visit to the Harbord Insurance office in Fairfield I just had to comment on my experience. Considering that I was there for something as simple as auto insurance I feel that I was incredibly well looked after. The agent who assisted me with my insurance renewal, Miesha, was so efficient and friendly, and she made me feel like a very valued customer. I must say that the whole experience really made my day!! I have been a Harbord customer for a number of years now, and with experiences like this you can bet I will be back. My sincere thanks to Miesha and the Harbord Team!
Tina Judge was so helpful and knowledgeable and was able to answer all my questions. I would rate Tina A+ for customer service. It was such a pleasure to deal with her and I look forward to working with Harbord Insurance for all my insurance needs from now on.
I went to Harbord for the first time recently to compare auto and travel insurance prices. Their rates were slightly better than where I normally get insurance, but more impressive was the insurance agent, Tina Judge, who seemed very knowledgeable and gave clear, concise information. She was easy to talk to as well. After many years I am switching companies and will now get my insurance at Harbord.