featured image 5th May

Meet Susan Nicklen – Commercial Insurance Broker at Harbord Insurance

“I also always strive to provide the best customer service possible returning phone calls and clarifying any concerns regarding clients policies.”

Meet Susan, one of our Senior Commercial Insurance Brokers, born and raised in Victoria Susan has over 30+ years experience specializing in Commercial & Business Insurance.

“Prior to joining Harbord Insurance, I worked for over 35 years with three major insurance companies as an underwriter, a claims adjuster, and claims examiner. This experience has given me the technical knowledge and analytical thinking to assist my clients in all types of business insurance coverages and recognize the coverages that different types of businesses require. After joining Harbord over 4 years ago I quickly realized how much I enjoyed using my experience to ensure that Victoria businesses have the right insurance coverage and I also take pleasure in getting to understand each of the businesses we deal with and responding to those differences.”

“I am proud to be part of Harbord Insurance, they have worked really hard to ensure I can get the right insurance at the right price for our clients by securing a number of markets, including Lloyds of London, to place business. Harbord Insurance takes customer service very seriously and I also always strive to provide the best customer service possible  returning phone calls and clarifying any concerns regarding clients policies.”

“I look forward to many more years of working with our clients to provide the insurance coverage they require to ensure their financial security.”