I was greeted enthusiastically by the young man who took care of my business when I entered the Harbord office at Fairfield Plaza. My ICBC insurance on my car was dealt with quickly and in an informed manner. In addition, he told me of a possible advantage for my insurance on my RV that could occur upon renewal later this year. My business was dealt with more quickly that it has been at my previous location. I shall be returning to Harbord.
We had an excellent experience with you last week. We brought our Manitoba licensed car here and needed to register and insure it. Mike is very good and managed to ensure that it is registered with BC and although we are insured here, we will be keeping a Manitoba driver’s license. We will recommend you to others.
I recently renewed my car insurance and the service was quick, smooth and friendly. So thank you and your staff!
I like dealing with Harbord Insurance. You phone and mail ahead re the due date of car insurance and are always friendly and informative.
I’m glad for the opportunity to apprise you of the great service rendered to me by Mike Chagun. On November 24th, he had just renewed my ICBC policy. When leaving, I inadvertently dropped the license-plate decal he had just issued me. I was unaware of this, but Mike noticed- picked it up and phoned my home to inform me. Then, on his way home from the office, Mike made the detour and very kindly delivered the decal to my home. Now that’s what I call ‘service beyond the call of duty!”.
I brought my insurance papers to the Fairfield branch of Harbord on Tuesday 25th and got my 2017 sticker. My forms etc were completed by a most pleasant and helpful young man. His name was Mike. He was most kind, cheerful and helpful, and I do want to commend him. I am grateful to this very nice man, and whenever I need to return to Harbord for insurance I hope I will see him again. He was kind enough to come outside and stick my decal onto my license plate.
Karyn went out of her way to help me through a complex registration.
Just a quick note to say that I had the nicest man help me purchase my insurance. I was in a car accident last year. I started to talk about my experience with ICBC and I felt genuine empathy from this lovely person.
Rachael was very helpful and patient working out a charge I had on my drivers license. I paid the ticket but ICBC was was behind in their paperwork
My experience was great as always! I was in a hurry on Saturday and Sherri was able to renew my vehicle insurance in record time.