Just a quick note to say that my hubby and I are extremely happy that the Sidney office of Harbord Insurance arrived on the scene a few years ago. One by one, we have transferred all of our insurance needs to your company (one home, three vehicles, one boat, one boat trailer, and one utility trailer). It’s a great little shop to come into, sit down, and so far everyone we’ve dealt with there is just wonderful. We do have a bit of a habit of bringing a box of Timbits when we come in – maybe that helps?! Ha ha.
Thanks so much for the great service you and all of your employees provide.
My wife and I have had our home and vehicle insurance with you folks for about ten years. Our home insurance was due and I had a few questions prior to renewal. I attended your Fairfield office in Victoria and was served by Kimberley Beecham.
I’d like to pass on that my service experience was excellent! Kimberley was both friendly and courteous. She researched one of my questions that required some follow up. She did this in a timely fashion and had an answer for me very shortly. She dealt with my other questions, which were more routine in nature, effectively on my visit to your branch.
Kimberley’s cheerful and confident manner made me feel that I had chosen an insurance company who had my best interests at heart.
Wendy was very personable and knew exactly what she was doing. She confirmed my current auto policy and asked if I required any changes. It felt good being in her hands and will continue to use your office for my car insurance needs.
It was a pleasure dealing with Kim Taylor. She was both very knowledgeable and friendly to deal with.
We recently stopped in at the Sidney Office to renew our Auto insurance, it was Sunday July 31st. We cant tell you how much we appreciate being able to do that on a Sunday. They weren’t too busy, and we were able to complete our renewal in just over 10 minutes! Sure was nice not worrying about trying to get in this week to renew (due date approaching).
I always enjoy coming to your office for insurance, whether it be home or auto…your staff are always very knowledgeable and a pleasure to deal with.
I would like to express my sincere appreciation for the young lady Heather, who carried out the renewal of my auto insurance . She was not only most observant in discovering errors in my existing insurance documents but took the trouble to determine the appropriate corrective action required and with the assistance of an adjacent colleague applied the necessary corrections so that I was appropriately covered. Her attention to detail, patience and professionalism was very much appreciated.
I went to get my ICBC insurance for the year on the 20th. Tina was a genius, so fast and pleasant.
I recently renewed my auto insurance at your Sidney office and earlier in the month of May we moved out home coverage to you as well. In all contact, we were treated with great courtesy and excellent efficiency and we are totally pleased with the experience.
My recent visit to buy my motorcycle insurance was great. No wait and quick service!