Kenda is fantastic! Always friendly, very knowledgeable, gives suggestions for getting the right coverage at the right cost.
I feel that I was incredibly well looked after. Miesha was so efficient and friendly, and she made me feel like a very valued customer. I must say that the whole experience really made my day!! I have been a Harbord customer for a number of years now, and with experiences like the one I had on Sunday you can bet I will be back!
I renewed my insurance with Sherri Braithwaite and just want to say that she was very friendly, professional and also saved me money!. A pleasure to deal with.
The service that we received on Monday was excellent. We intend to move all of our insurance business over to you as we complete the transition from Richmond to Sidney.
Thanks so much, I had popped in quickly to renew my insurance and had a very slim window of time to get to a meeting. The service was excellent, quick and friendly and I was much appreciative. I also appreciate that you had sent a reminder letter in the mail. I felt very well looked after so thank you for the great service!!
Tina is just amazing. She took her time to explain all of my concerns even though it was getting past 6pm on a Monday. A very knowledgeable & patient person to deal with. She even took the time to e-mail an ICBC booklet to me.
I continue to receive outstanding service from Maggi Clarke who handled an awkward ICBC transfer.
My recent visit to obtain car insurance was a very pleasant experience. The gentleman who took care of me was extremely helpful and pleasant.
Just a quick note to say that my hubby and I are extremely happy that the Sidney office of Harbord Insurance arrived on the scene a few years ago. One by one, we have transferred all of our insurance needs to your company (one home, three vehicles, one boat, one boat trailer, and one utility trailer). It’s a great little shop to come into, sit down, and so far everyone we’ve dealt with there is just wonderful. We do have a bit of a habit of bringing a box of Timbits when we come in – maybe that helps?! Ha ha.
Thanks so much for the great service you and all of your employees provide.
My wife and I have had our home and vehicle insurance with you folks for about ten years. Our home insurance was due and I had a few questions prior to renewal. I attended your Fairfield office in Victoria and was served by Kimberley Beecham.
I’d like to pass on that my service experience was excellent! Kimberley was both friendly and courteous. She researched one of my questions that required some follow up. She did this in a timely fashion and had an answer for me very shortly. She dealt with my other questions, which were more routine in nature, effectively on my visit to your branch.
Kimberley’s cheerful and confident manner made me feel that I had chosen an insurance company who had my best interests at heart.