My wife and I are always pleased to have Heather as our broker. She is very knowledgeable about her job and looks after us very well, she always gives us the best value for our dollar.
As usual I was very satisfied with the service I received when renewing my car insurance. The service agent was efficient, friendly and helpful and even went out of her way to walk with me to my car to record the mileage, in case I might qualify for the reduced mileage premium next year.
We have been very happy with the service that we have received in our recent visits to Harbord, mainly for insurance on our vehicle. Recently we bought a new to us vehicle, it was a private sale. We had to get temporary insurance/registration so that we could get the vehicle checked. We came into the office several times to get advice on what we needed to do and what we needed to register the vehicle. Everyone that we dealt with was very helpful. We had got enough advice so that when we actually came into register the vehicle after we had purchased it we had everything that we needed. That was a a result of the advice that we were given, it made the process as smooth as it could be.
Just to say that I forgot my renewal until the end of the due date for ICBC and hurried to your office. I arrived late and was embarrassed to arrive just before closing, even thought both brokers were dealing with clients they were so kind and friendly. They did not make me feel a nuisance in anyway. Thanks for the service.
My visit last week was perfect. Maggie Clark is efficient, courteous, friendly, and she even applied my new license sticker. Super service.
I arrived at your Cloverdale location at 5:20 pm and Mike had my insurance done and had me ready to go at 5:28 pm, just before you closed. I always get good service from your office
I visited your branch this last week to renew my collectors insurance on my truck. I must say that I am always impressed with your insurance agency in Sidney. The service is always very fast friendly and efficient. Holly is the lady who served me on this visit and the visit prior to this one, Holly was and is very helpful and friendly and she also filled me in on a few new ICBC initiatives. I would like to thank you for keeping up on the great service. I also love the pens!
The young man that sold us insurance for our Fifth Wheel RV was pleasant and extremely knowledgeable: everything you could hope for in an insurance broker. 😊
I want to take this opportunity to commend to you the excellent service I received today from Mr. Greg Ryan at your Sidney Harbord office when I went to make arrangements for my ICBC vehicle transfer etc. business. He was more than helpful and indeed went above and beyond normal expectations in his service, and I can only say that it was a pleasure to “do business” with him and your organization – especially if your organization continues to have such excellent personnel.
As usual, my service was very prompt, very quick, I think we were finished in 7-8 minutes. This is why I’m a regular Harbord customer.