Patrica W & Harvey R

We were recently at your Fairfield office, renewing our car insurance and also reviewing our property insurance.  We were looked after by Kimberley Beecham, and she did a great job for us, finding and comparing options, and answering all our questions.  At no time did we feel that we were taking up too much of her time, and we left knowing that we’d been well looked after.  She is even going to do further research on our behalf which may result in some more savings.

Too often, customers only write to companies when they have something or someone that they want to complain about.  This is one of the exceptions, where we want to compliment Harbord Insurance on a valuable employee.

Steve C

Kenda is fantastic! Always friendly, very knowledgeable, gives suggestions for getting the right coverage at the right cost.

Philip M

I feel that I was incredibly well looked after. Miesha was so efficient and friendly, and she made me feel like a very valued customer. I must say that the whole experience really made my day!! I have been a Harbord customer for a number of years now, and with experiences like the one I had on Sunday you can bet I will be back!

Beth H

I received great service from Kyla for our insurance on our new home! Also, it was really nice of everyone to entertain my baby while we did the paperwork.

Marnie R

I renewed my insurance with Sherri Braithwaite and just want to say that she was very friendly, professional and also saved me money!. A pleasure to deal with.

Jamie S

The service that we received on Monday was excellent.  We intend to move all of our insurance business over to you as we complete the transition from Richmond to Sidney.

R Forrest Smith

I have always been impressed with your services over the last three to five years. This week I was again very impressed with the young lady sitting by the window who was very helpful, courteous, personable, and capable. Thanks for running an excellent office and providing such excellent service..

 

Tara C

Just a quick note to say that my hubby and I are extremely happy that the Sidney office of Harbord Insurance arrived on the scene a few years ago.  One by one, we have transferred all of our insurance needs to your company (one home, three vehicles, one boat, one boat trailer, and one utility trailer).  It’s a great little shop to come into, sit down, and so far everyone we’ve dealt with there is just wonderful.  We do have a bit of a habit of bringing a box of Timbits when we come in – maybe that helps?!  Ha ha.

Thanks so much for the great service you and all of your employees provide.

John L

My wife and I have had our home and vehicle insurance with you folks for about ten years.  Our home insurance was due and I had a few questions prior to renewal.  I attended your Fairfield office in Victoria and was served by Kimberley Beecham.

I’d like to pass on that my service experience was excellent!  Kimberley was both friendly and courteous.  She researched one of my questions that required some follow up.  She did this in a timely fashion and had an answer for me very shortly.  She dealt with my other questions, which were more routine in nature, effectively on my visit to your branch.

Kimberley’s cheerful and confident manner made me feel that I had chosen an insurance company who had my best interests at heart.

Sterling G

Susan handles my insurance needs for my 3 businesses and I love her. She always goes the extra mile.