I just want to let you know that I have been a customer for many years and I get nothing but the best service from Maggi. She is the reason that I have been a customer for so long. I saw her once at the Fairfield office years ago and I got such great service I kept going back.
Just a quick note to say that my hubby and I are extremely happy that the Sidney office of Harbord Insurance arrived on the scene a few years ago. One by one, we have transferred all of our insurance needs to your company (one home, three vehicles, one boat, one boat trailer, and one utility trailer). It’s a great little shop to come into, sit down, and so far everyone we’ve dealt with there is just wonderful. We do have a bit of a habit of bringing a box of Timbits when we come in – maybe that helps?! Ha ha.
Thanks so much for the great service you and all of your employees provide.
My wife and I have had our home and vehicle insurance with you folks for about ten years. Our home insurance was due and I had a few questions prior to renewal. I attended your Fairfield office in Victoria and was served by Kimberley Beecham.
I’d like to pass on that my service experience was excellent! Kimberley was both friendly and courteous. She researched one of my questions that required some follow up. She did this in a timely fashion and had an answer for me very shortly. She dealt with my other questions, which were more routine in nature, effectively on my visit to your branch.
Kimberley’s cheerful and confident manner made me feel that I had chosen an insurance company who had my best interests at heart.
Always a great experience. Easy parking, walked straight in to a welcoming agent and left after receiving awesome service. He compared prices and gave me all the info I needed to make the best decision.
Wendy was very personable and knew exactly what she was doing. She confirmed my current auto policy and asked if I required any changes. It felt good being in her hands and will continue to use your office for my car insurance needs.
Kenda was knowledgeable and fast.
For your records I would like to compliment your office in Sidney for their excellent customer service. In particular Karyn for her very professional attitude and approach when taking care of our insurance requirements. She is caring, courteous and most knowledgeable. I have never had a problem with your Sidney Office and as I have said before the staff there are the best.
It was a pleasure dealing with Kim Taylor. She was both very knowledgeable and friendly to deal with.
I appreciated your friendly and helpful service!
Excellent service and a friendly agent who checked various options for me, Thanks Sherri B