We arrived VERY late in the day to transfer vehicle ownership and place annual insurance on a car I was purchasing.

That was executed as quickly and pleasantly as one could do so by young Mr Kumar.

The vendor wished to cancel his insurance which would normally be performed sequentially with natural delay to all parties.

I was very impressed by the fact that Rachel volunteered to take that on concurently such that timing efficiency was brought to the benefit of all.

Well done. You run a fine ship!