I take great please writing to you regarding my interaction with Wendy earlier today. Wendy was knowledgeable and patient with my questions about home insurance. She was methodical in responding to various aspects related to my situation. I appreciated Wendy proactively researching policies to meet my insurance needs. Wendy has the rare ability to combine a personal touch with a professional manner. I will highly recommend Wendy and your Victoria office branch to friends and colleagues.