This is just a note to let you know that I had a very positive experience with your company and in particular with your agent Misty L.

On Thursday afternoon I phoned my own auto insurance broker to add a driver to my Icbc insurance policy. There were a number of issues connecting with a live person and when I finally did they were of no help whatsoever. I tried a couple of other brokers with the same sad result. Finally I phoned Harbord and was connected to a most helpful and efficient person, Misty L . Misty did a fantastic job in every respect. She was polite, articulate, knowledgeable. What a pleasure to find such an individual. My little problem was effortlessly solved by Misty and all the details worked out.

I did mention to Misty that I will be transferring my auto insurance to your care when it comes up for renewal. I believe now that I will do the same with my Condo insurance.

It was a wonderful experience these days to be treated with respect and concern and to have a transaction carried out so smoothly. My compliments to Misty. My compliments also to your management team for creating such an excellent level of service. Thanks very much.

Leave a Reply

Your email address will not be published. Required fields are marked *

Explore our Ads

We have lots of fun creating promotions, and just want to share the joy! Click on any of the icons below to peruse our collection of ongoing advertising campaigns.


For all Harbord payments (except ICBC).

For more information on ICBC renewals and payments.

How do I find my account number?

You can find your account number at the top of your statement or invoice.