I’m glad for the opportunity to apprise you of the great service rendered to me by Mike Chagun. On November 24th, he had just renewed my ICBC policy. When leaving, I inadvertently dropped the license-plate decal he had just issued me. I was unaware of this, but Mike noticed- picked it up and phoned my home to inform me. Then, on his way home from the office, Mike made the detour and very kindly delivered the decal to my home. Now that’s what I call ‘service beyond the call of duty!”.

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