My wife and I have had our home and vehicle insurance with you folks for about ten years.  Our home insurance was due and I had a few questions prior to renewal.  I attended your Fairfield office in Victoria and was served by Kimberley Beecham.

I’d like to pass on that my service experience was excellent!  Kimberley was both friendly and courteous.  She researched one of my questions that required some follow up.  She did this in a timely fashion and had an answer for me very shortly.  She dealt with my other questions, which were more routine in nature, effectively on my visit to your branch.

Kimberley’s cheerful and confident manner made me feel that I had chosen an insurance company who had my best interests at heart.