You are all just terrific about communicating and are very ‘user-friendly.’     Everything from the gentle reminder notices through the mail and over the phone, plus the warm welcome – no improvement needed, you are great.  I’ve never enjoyed handing over $$$$s so much in a long time. You made it quite pleasant.  You’ve hired some excellent staff, and I felt like I was the beneficiary of your choosing such personable people.

 

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