I received an email inviting me to comment on my recent transaction with Harbord.
I needed to renew my vehicle insurance and worked with Misty Lussier. My renewal wasn’t as straight forward as I thought, and Misty went above and beyond to ensure that I had the right coverage and that my dual provincial residences wouldn’t impact my coverage in the event that I needed to make a claim. She asked insightful questions, was extremely knowledgeable, capable, and professional. All of that combined with her obvious commitment to providing excellent service and support warranted me taking the time to share that with you.
I’ve been a Harbord client for many years and have always received excellent service. This is the first time I’ve been asked for feedback (good on you!) and I am pleased to let you know that Misty couldn’t have been more helpful, knowledgeable or pleasant!