I’d like you to know that the gentleman who helped me yesterday – Tyler at the Fairfield office – was courteous, helpful and he managed to smooth out a slight wrinkle in the process. His patience, assistance, and friendly attitude were all very much appreciated. I would even go so far as to say he went above and beyond and he made my day better. He called to follow-up on what might have been a problem and when all was said and done I was very happy with the service I received – which sadly, seems to be rare these days.